Cookie Policy – MAND VCARD

1. What Are Cookies and Similar Technologies?

Cookies are small text files stored on your device through your browser. Our mobile app also uses device identifiers (IDFA, Google Advertising ID), local storage, and SDKs that function similarly to cookies. These technologies help us remember your preferences, improve performance, provide analytics, enhance security, and deliver marketing.

2. Cookies and Tracking in the Mobile Application

• Device Identifiers for analytics and ads.
• Local Storage to save preferences.
• SDKs from third-party providers for analytics, security, and payment integrations.

3. Types of Cookies We Use

• Strictly Necessary Cookies: Required for login, checkout, navigation, and fraud prevention.
• Preferences/Functional Cookies: Save language, country, and personalization settings.
• Performance/Analytics Cookies: Measure interaction with our site, app, and emails.
• Marketing/Targeting Cookies: Deliver relevant ads, limit repetition, and measure campaign effectiveness.
• Security & Fraud-Prevention Cookies/SDKs: Used by us or payment providers (Visa, Mastercard, Mada, Apple Pay).

4. Email Tracking

Some of our emails may contain tracking pixels to measure open and click rates. You can disable this by adjusting your email settings or blocking external images.

5. Third-Party Cookies & SDKs

We may allow trusted providers such as Google Analytics, Meta (Facebook/Instagram), and payment providers to use cookies or SDKs. Their use of data is subject to their own privacy policies.

6. Legal Basis & Consent

Strictly necessary cookies are always active. Other cookies (preferences, analytics, marketing) require your consent, which you may withdraw at any time.

7. Managing Your Preferences

• Website: through the cookie banner or the “Manage Cookies” link in the footer.
• App: via in-app privacy settings or your device settings (reset advertising ID / disable personalized ads).
• Browser Tools: Google Analytics Opt-out Tool.
• Privacy Signals: We respect supported signals such as Global Privacy Control (GPC).

8. Retention

• Session cookies: until you close the browser/app.
• Preferences: up to 12 months.
• Analytics & marketing: up to 24 months.

9. Compliance

MAND VCARD complies with the Saudi Personal Data Protection Law (PDPL) issued by SDAIA.

10. Complaints

If you are not satisfied with how we use cookies, you may file a complaint with the relevant supervisory authority in Saudi Arabia (SDAIA).

11. Updates

This policy may be updated from time to time. The latest version will always be available at mandvcard.com/cookies with the effective date at the top.

Contact

Email: support@mand.sa

For more details, see our Privacy Policy.